TrevPAR World, hospitality sector technology innovator in the total revenue management and global distribution technology domain, has diversified further following growing client interest. The Group has launched TrevPAR World Central Reservations to offer hospitality operators a professional, reliable, skilled, and cost-effective outsourced reservation service.
Derek Martin, CEO and Founder of the TrevPAR Group says “The addition of our central reservations service was a natural evolution as the offering complements our other commercial solutions. We now offer a full-service solution that is demonstrating significant value to our client base in what are tough trading conditions currently.”
TrevPAR World Central Reservation Services is ideal for smaller independent properties wanting to outsource their reservations to a self-sufficient, highly experienced, and professional Central Reservations (CRO) team.
The CRO team is centrally located in Gauteng and utilises cloud-based IP-Enabled, Voice over Internet Protocol (VoIP) technology to provide a seamless, personalised, and professional reservation experience irrespective of the caller’s origin or property’s physical location. Each property will receive a unique reservation contact number.
The team of diverse reservation specialists have real-time, remote access to a property’s property management system (PMS). This provides for an efficient and seamless reservation experience that ensures higher conversion of inbound queries to booked rooms.
“Regrettably, Covid-19 has forced a vast number of hospitality properties to downscale their staff force and payroll burden. At a time when hospitality properties are unsure about the sector’s recovery trajectory, outsourcing offers a cost-effective and scalable professional alternative to permanent staffing. This also helps manage costs as the sector starts to experience demand returning” commented Martin.
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ABOUT TREVPAR WORLD
TrevPAR World, founded in 2016 by revolutionary entrepreneur, Derek Martin, is a hospitality data analytics company that specialises in data driven total revenue management and scalable distribution technologies through a myriad of global partners. The Group offers full-service solutions for commercial readiness including total revenue management, GDS connectivity, central reservations, content marketing, and social media services.
The Groups’ core focus is to optimize property profits by implementing unique strategies that allows owners and operators to track, adjust and improve all performance metrics of their property and all its outlets, in the short and long term. www.TrevPARworld.com. www.trevparworldgds.com