High- and low-level support during the pre-opening and post-opening phases of the new hotel project life cycle, and tactical project recovery, including crisis management and troubleshooting.
Main advantages for property owners and hotel companies include:
– Extending a company’s pre-opening team, without increasing the corporate office head count.
– Pre-opening support on demand to absorb incremental workload and meet contractual obligations during peak periods.
– Making more effective use of limited internal resources in view of the number and geographic spread of new hotel projects.
The overall objective is to achieve simultaneous technical readiness, operational readiness, and commercial readiness to ensure a successful launch.